apple refund on App Store: How to Request a Refund

apple refund on App Store: How to Request a Refund

Apple refund – Have you ever experienced purchasing an app that you thought would suit your needs, only to find out that it doesn’t work as expected? 

Or perhaps, a child accidentally bought the app, and you want to request a refund? The good news is that obtaining a refund is a straightforward process, but it’s essential to have a valid reason for your request. 

Apple thoroughly investigates refund requests to ensure their validity. However, you don’t have to worry about a complicated refund process since it won’t take much of your time. You can expect to finish the process quicker than you think.

How to Get a Refund for an In-App or App Store Purchase

To initiate the process of receiving a refund, you will need to navigate to the dedicated Apple webpage. This page is specifically designed for refund requests. After accessing the “Report a Problem” page, you will need to authenticate your identity by signing in with your Apple ID username and password or fingerprint. 

Once you have successfully logged in, you should select the “What can we help you with?” dropdown menu and choose the “request a refund” option. A further dropdown menu will appear where you must indicate the reason for the refund request. If you continue to scroll down, you may come across a message from Apple stating that there are no eligible refunds available.

After providing all the required information, proceed by clicking the blue next button. The following page will require you to select the item to be returned and click on the Submit button to complete the process. You’ll then have to wait for Apple’s response, which should come within a few days, confirming if the refund request has been approved or not.

How to Use Your iPad to Make a Refund Request on the Apple Store

By following the previous steps, you were able to request a refund through Apple’s Report a Problem page. However, the upcoming steps will instruct you on how to request a refund through the App Store app. It’s always beneficial to have more than one option to accomplish something, and these steps are just as simple to follow. To begin, open the App Store and tap on your profile picture. If you haven’t added a profile picture, you’ll only see a person icon.

Once the Account window pops up, select the Purchased option and locate the application you want to receive a refund for. Scroll down until you come across the Report a Problem feature and select it. Your iPad will prompt you to use your Apple ID information for signing in. This should take you to Apple’s Report a problem page, where you will see the same steps as if you had logged in from a browser. From there, you will need to tap on the dropdown menu and pick the Request a refund option, along with specifying the reason for the refund.

To increase the chances of a successful refund, it is essential to request it promptly. Delaying the refund request may result in the claim being rejected. If you encounter difficulties while requesting a refund, ensure that your payment was processed successfully by checking your payment information.

It’s possible that your payment information is outdated, and the charge was not made. Additionally, if you were charged for a purchase you didn’t make, it could have been made by another family member. To obtain further information about the purchase, you can always access the Purchase History.

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How to View iPad Purchase History

In order to obtain details about the date and charge amount of purchases made, you can access the Purchase History feature. To do so, navigate to Settings and tap on your name located at the top left corner. From there, select the Media and Purchases option and then click on the View Account option. After signing in, select the Purchase History option to view a comprehensive list of all purchased apps along with their respective amounts.

Further Reading

Regarding obtaining a refund, learn about the process of obtaining a refund on Google Play as well as how to resubscribe to an app. Occasionally, you may need to reinstall an app that you previously removed. Remember, you can always utilize the search function to discover additional articles to peruse.


At some stage, individuals have had to request a refund for various reasons, such as an app malfunction or an unintended purchase by a child. If the purchase wasn’t made with the intention of exploiting the app for free, Apple is likely to grant the refund request. Although the procedure is quick, it may take a few days to receive a response from Apple. If you plan to return any apps, please leave a comment below, and don’t forget to share this article with others on social media.

San Jay

My Name is San Jay and I am Engineering Professional, interested in exploring new technologies. I enjoy writing on Tech Issues to solve problems people face.

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